The good news is that there are quite a few things you can try that may eventually fix this problem. The bad news is that there is no universal fix for this issue. As you can imagine, that can be quite annoying. NAT failure errors most commonly occur when you’re playing and chatting with others. Step 6: Which ports should you open and forward? Sony advises the following port numbers, which are used for connecting your PS4 console to the PlayStation Network’s services: You may also need to assign a static IP address to the PS4 depending on your router, but you’ll find clear instructions on how to do that in the guide above, too. Those running a BT Home Hub 5 should follow these steps. Step 5: This varies from manufacturer and model of your router, but there’s a good guide to Port Forwarding here. Instead, you should forward specific ports to the PS4 console. You can assign it to your network’s Demilitarized Zone (DMZ), if you have this enabled, but we don’t recommend you do this – it will leave your system completely open to security threats. Step 4: After UPnP has been switched on, there are two ways to go about changing NAT type. You can generally find this under a section called “media.” If you don’t have a “media” section, have a look around as there will definitely be a UPnP setting you can modify. Step 3: Now that you’re in your router, look for a setting that allows you to enable Universal Plug and Play (UPnP).
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